Nusa offers artistic perfumes, home fragrances, beauty products, and accessories, all crafted with sustainable ingredients and inspired by Asian heritage.

Orders are typically processed and shipped within 1-3 working days after confirmation.

Yes, Nusa ships internationally, allowing customers worldwide to enjoy their products.

If you receive a damaged or defective product, you can request a return or exchange within 7 days of delivery. Items must be unused, in original packaging, and include proof of purchase. Contact Nusa’s support team for assistance.

Nusa values customer privacy and ensures that all personal information is securely stored. Your data is only used for order processing and communication. Nusa does not share your information with third parties without consent.

Once your order is shipped, you will receive a tracking number via email or SMS. Use this number to track your shipment on the courier’s website.

You can cancel or modify your order within 24 hours of placement. After that, changes may not be possible if the order has already been processed.

You can reach Nusa through the contact form on their website or via email or phone. Visit the “Contact Us” page for details.

Yes, Nusa offers gift wrapping and customization options for select products. Check the product page for availability.

Nusa accepts major credit cards, PayPal, and other secure payment methods.

Yes, Nusa uses sustainable ingredients and eco-friendly packaging to ensure minimal environmental impact.

While Nusa aims to ship orders promptly, occasional delays due to external factors may occur. Customers will be notified if there are significant delays.

To start a return or exchange, contact Nusa’s customer service with your order details. They will guide you through the process.

Yes, sample sizes are available for select fragrances to help you choose the perfect scent.